Shipping Policy – UltraOpis.com

Effective Date: December 19, 2024

At UltraOpis.com, we are committed to delivering your orders quickly, safely, and efficiently. This Shipping Policy explains our shipping methods, estimated delivery times, shipping fees, and other important information.

1. Shipping Methods
We partner with trusted shipping carriers to ensure fast and secure delivery of your products. Our shipping options include:

  • Standard Shipping: Available for domestic and international orders.
  • Express Shipping: Faster delivery for urgent orders (available for select locations).

The availability of shipping methods may vary depending on your location and the size of your order.

2. Shipping Times
We aim to process and ship all orders within 1-3 business days after payment is confirmed. Estimated delivery times are as follows:

  • Domestic Shipping (USA): 3-7 business days
  • International Shipping: 7-21 business days (depending on destination and customs processing)

Please note that delivery times may vary due to unforeseen delays such as customs clearance, weather conditions, or holidays.

3. Shipping Fees
Shipping fees are calculated at checkout based on the size, weight, and destination of your order. We strive to offer competitive shipping rates and occasionally provide free shipping promotions.

  • Standard Shipping: Fees vary depending on order weight and destination.
  • Express Shipping: Fees are higher due to expedited processing and delivery.

Shipping fees will be clearly displayed before you complete your purchase.

4. Order Tracking
Once your order is shipped, you will receive a tracking number via email. You can use this number to track the status of your order directly on the carrier’s website.

If you do not receive a tracking number within 3 business days after placing your order, please contact our support team.

5. Shipping Restrictions
Certain products may be subject to shipping restrictions based on location or local regulations. We do not ship to P.O. Boxes or certain remote locations.

If we are unable to deliver to your address, we will contact you to arrange an alternative shipping solution.

6. Lost or Delayed Shipments
If your order is delayed or lost during transit, we will work with the shipping carrier to resolve the issue. Please contact us if your order has not arrived within the estimated delivery window.

  • For lost shipments, we will investigate and provide a solution, which may include reshipment or a refund.
  • For delayed shipments, we will update you on the status and provide an updated delivery estimate.

7. Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery. We may request photos of the item to process a replacement or refund.

8. International Shipping
We ship worldwide. However, customers are responsible for any import duties, taxes, or customs fees required by their country’s regulations. These fees are not included in the shipping charges.

Please check your country’s import laws before placing an order, as certain items may be restricted or prohibited.

Contact Us
If you have any questions or concerns regarding our Shipping Policy or your order status, please contact us using the information below:

We are dedicated to providing fast, reliable, and safe shipping for all your perfume purchases. Thank you for choosing UltraOpis.com!

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